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Software Update
Safety Suit
(SUSS)
For corporate IT managers who want to stay focused on their tech
Why do you need SUSS
Software updates and launch is a headache for corporate IT managers:
Following a long and energy-consuming process launching the software, you are also required to be responsible for successfully implementing it among employees, which isn't your area of specialization. You find yourself investing precious time in creating and delivering training and support to users.
This is how you can eliminate this headache, eliminate the need for training, reduce the amount of inquiries you receive, and increase adoption rate:
"70% of technological projects and software implementations in organizations do not achieve their goals"
* Boston Consulting Group, Digital Transformation Report, Oct. 29, 2020
SUUS clears the hassle
SUSS is a comprehensive suite of services and complementary tools designed to support software launches, encompassing user experience, marketing, technical support and training. These are tailored to guide IT managers and assist them in achieving software launch goals.
Monitoring KPIs, and making improvements
Internal campaign for raising engagement with software
Producing AI-assisted training materials
Automatic & effective training that create interest
Finding and answering users needs
What SUSS can do for you
Increasing adoption rate of new technologies
Improve tech-support effectiveness and reduce service-desk time waste
Reduce training-creation time and efforts
What SUSS includes
Comprehensive support for software launch and updates, from A to Z, maximizing the degree of software control in the organization, while minimizing the resources required from the IT department in terms of training, support and intra-organizational distribution.
Among our clients and projects:
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What a Fortune1000 client say about us
"From the moment we started working together, and for the next 5 years, Long Story Short has been loyal and helpful partners to the entire IT department: they have helped with every need and significantly upgraded the communication and software training in the company. We are very satisfied with the results. Long Story Short managed to save us hundreds of hours of work a year (training and helpdesk). We strongly recommend Long Story Short as a creative partner, as training and internal communication developers and as strategists for IT departments."
We are technology experts & visual storytellers combined
We are strategic and creative partners to technology and IT managers for the past 16 years.
Our extensive experience spans technology and product development. We've planned and provided hands-on guidance in establishing hundreds of digital products and technological systems for over 350 multinational corporations, startups, and government agencies across diverse sectors. Additionally, we've created numerous product stories, marketing materials, and interactive solutions.
We've synthesized this experience into a unique technological storytelling service:
We translate your technical language into terms that resonate with management and employees, while also converting their needs into technological requirements.
This translation better communicates the technological success to upper management, improves the ability to meet user needs, and consequently increases software adoption rates.
We understand users and technology
With 15 years of experience in tech, planning (UX-UI) and developing complex user interfaces and technological products, we will get to know your software deeper and better.
We know how to tell a story
We have composed hundreds of visual and marketing stories of many kinds, bringing your videos the vital effectiveness and excitement to make them fun and engaging.
Our Services
01
Advanced Internal Communication
02
Training content & materials
03
LMS & Applications
